Terms and Conditions – TravelinAustria.com

Effective Date: 23.8.2025
Last Updated: 5.10.2025

1. Website Access and General Terms

1.1 Acceptance of Terms

Whether you are visiting the site via computer, phone or any other media, there are a number of clarifications that you should pay attention to. Thank you for reading the following paragraphs for your unambiguous understanding of our relationship and for your familiarization with the terms of use of the site.

Browsing or entering the site or using the services offered therein, expresses and constitutes agreement to the terms of these regulations, and they will apply to any action performed through the site. If you do not agree to the terms of use, in whole or in part, you are requested not to make any use of the site.

1.2 Right to Modify Terms

Travelinaustria.com team reserves the right to update and/or delete the provisions of these regulations from time to time, at its sole discretion and without the need to provide any prior notice, and these new terms will be binding on you from the moment they are published on the website.

1.3 Information Accuracy

We make every effort to provide up-to-date, diverse and accurate information for travelers in Austria. If an error occurs or any change is made to any information provided through the site, travelinaustria.com is not responsible for this and this is done in good faith. Please let us know if you find any mistake or outdated information. We will do our best to update it quickly.

2. General Information

2.1 Company Details

Company Name: TravelMedia OÜ
Website Purpose: Travel information blog and recommendation platform for Austria

2.2 Nature of Services

Travelinaustria.com operates as a travel information blog and recommendation website. We provide travel articles, destination guides, accommodation recommendations, activity suggestions, and links to third-party service providers. We do not directly provide travel services, tours, accommodations, or transportation.

3. Third-Party Services and Referrals

3.1 Third-Party Company Recommendations

The site publishes information regarding services offered by third-party companies. This information is a recommendation only. Travelinaustria.com provides the recommendation for the services and is not responsible for any damage or injury in any way caused as a result of the communication between the sites’s visitor and the recommended company. The communication, the quality of the product, and the provision of the service are the sole responsibility of the surfer and the service provider.

3.2 Independent Service Providers

The site recommends a variety of tours/trips in different areas of Austria. The tours/trips are offered by independent guides or by local guide companies. Travelinaustria.com has no connection to the service providers mentioned on the site and is not a representative of any of the service providers appearing on the site.

3.3 Embedded Booking Widgets and External Links

The website may contain embedded booking widgets, direct links, or redirect buttons that connect users to third-party booking platforms and service providers. Any bookings, purchases, or transactions made through these embedded systems or external links are conducted directly between the user and the respective service provider. Travelinaustria.com acts solely as a referral platform and has no involvement in the transaction process, booking confirmations, payment processing, or service delivery.

4. Pricing and Payment Terms

4.1 Price Display and Currency

The prices listed on the website are in euros and are published on behalf of the service provider. TravelinAustria.com does not charge any advance payment and is not responsible if the listed prices are not the same as those offered by the service provider.

4.2 Payment Processing

The prepayment systems belong to the companies that provide the service and payment is made directly in their customized booking system or through embedded booking widgets provided on our website. In the event of a payment error or the need for refunds, the service provider should be contacted directly. TravelinAustria.com does not take responsibility for bookings made in the booking system of external service providers or through embedded booking platforms.

All payments for services, tours, and accommodations are processed directly by the respective service providers through their own payment systems, whether accessed via embedded widgets, direct links, or external booking platforms. TravelinAustria.com does not handle, process, or have access to any payment information or transactions.

5. Website Usage and Referral Services

5.1 Nature of Service

Travelinaustria.com operates as an information and referral platform. We do not directly provide travel services, tours, accommodations, or transportation. All services are provided by independent third-party companies, and our website serves to connect users with these service providers through recommendations, embedded booking systems, and external links.

5.2 Booking Process Through Third Parties

All bookings are conducted directly with service providers through their own systems
Embedded booking widgets on our site redirect to third-party booking platforms
External links lead directly to service provider websites
Booking confirmations, modifications, and customer service are handled by the respective service providers
Users must comply with each service provider’s individual terms and conditions

5.3 User Responsibilities

Verify all booking details directly with the service provider
Understand that travelinaustria.com is not party to any bookings or transactions
Contact service providers directly for all booking-related inquiries, changes, or issues
Review and accept the terms and conditions of each individual service provider

6. Cancellation and Refund Policy

6.1 Third-Party Service Provider Policies

All cancellation and refund policies are governed by the individual terms and conditions of the respective service providers. Travelinaustria.com does not have its own cancellation or refund policies as we do not directly provide travel services.

6.2 Cancellation Procedures

All cancellations must be made directly with the service provider
Users must follow the specific cancellation procedures of each service provider
Refund eligibility and amounts are determined solely by the service provider’s policies
Travelinaustria.com cannot influence or guarantee any refund decisions

6.3 No Refund Responsibility

Travelinaustria.com is not responsible for processing refunds, as all transactions occur directly between users and service providers. Any refund requests, disputes, or issues must be resolved directly with the respective service provider.

7. Travel Information and Recommendations

7.1 Content Purpose

Travelinaustria.com provides travel information, guides, articles, and recommendations for travelers visiting Austria. All content is for informational purposes only and represents our editorial opinions and research.

7.2 User Responsibility for Travel Planning

Users are responsible for verifying all travel information independently
Travel requirements, visa information, and documentation needs should be confirmed with official sources
Health, safety, and insurance recommendations are general guidance only
Users must ensure compliance with all applicable travel regulations and requirements

8. Recommended Services Information

8.1 Accommodation Information

Our website may include information and recommendations about various accommodation options in Austria including hotels, apartments, guesthouses, and hostels. All booking procedures, policies, and terms are governed by the individual accommodation providers.

8.2 Transportation Information

We provide information about various transportation options in Austria including public transport, car rentals, and private transfers. All booking, payment, and service terms are handled directly by the respective transportation providers.

9. Tours and Activities Information

9.1 Tour Recommendations

Our website features information about various tours and activities available in Austria. These recommendations are based on research and editorial opinion. All tour bookings, terms, and conditions are handled directly by the respective tour operators and activity providers.

9.2 Activity Information

We provide general information about activities available in Austria. Users should verify all details including age restrictions, fitness requirements, safety measures, and appropriate equipment directly with activity providers before booking or participating.

10. General Travel Information

10.1 Health and Safety Information

Our website may include general health and safety information for travelers to Austria. This information is for general guidance only and should not be considered medical or professional advice. Travelers should consult with healthcare professionals and official sources for current health requirements and safety recommendations.

10.2 Travel Insurance Information

We strongly recommend that all travelers obtain comprehensive travel insurance. Information about travel insurance on our website is for general guidance only. Travelers should research and purchase appropriate coverage directly from insurance providers or through their chosen travel booking platform.

11. Content and Intellectual Property

11.1 Website Content

All original content on travelinaustria.com including articles, guides, photographs, and recommendations are the intellectual property of travelinaustria.com unless otherwise stated. Users may not reproduce, distribute, or use this content for commercial purposes without prior written permission.

11.2 Third-Party Content

Some content, images, or information may be provided by third parties or licensed from external sources. Users should respect all applicable copyrights and intellectual property rights.

11.3 User-Generated Content

Any content submitted by users (comments, reviews, etc.) becomes the property of TravelinAustria.com and may be used for website improvement and promotional purposes.

12. Affiliate Relationships and Monetization

12.1 Affiliate Partnerships

Travelinaustria.com may participate in affiliate marketing programs with some recommended service providers. This means we may earn a commission when users book services through our links or embedded widgets, at no additional cost to the user.

12.2 Editorial Independence

Our recommendations and content maintain editorial independence regardless of any affiliate relationships. Affiliate partnerships do not influence our honest opinions, reviews, or recommendations.

12.3 Transparency

We are committed to transparency and will disclose affiliate relationships where applicable in accordance with legal requirements and best practices.

13. Liability and Disclaimer

13.1 Service Commitment

The travelinaustria.com team strives to provide professional, reliable and courteous service through our travel blog and information platform. In the event of dissatisfaction with the website content or information provided, please contact us via the “Contact Us” page on the website and we will provide a quick and relevant response.

13.2 Information and Content Disclaimer

Travelinaustria.com operates as a travel information blog and recommendation website. We provide travel articles, guides, recommendations, and links to third-party service providers. All information is provided for informational purposes only and should not be considered as professional travel advice.

Subject to the provisions of the law, travelinaustria.com is not responsible for any damages incurred by users during travel or use of services recommended through our website. This includes but is not limited to accidents, illnesses, damage to luggage or any direct or indirect damage that may be caused to travelers, including damages due to an accident, violence, robbery, theft, loss of luggage or documents, airline tickets, passport, hospitalization, medical expenses and any other damage.

13.3 Website and Information Liability

travelinaustria.com is not liable for the accuracy, completeness, or reliability of information provided by third-party service providers
We are not responsible for changes in prices, availability, or services offered by recommended companies
Links and embedded widgets are provided for user convenience only
We do not guarantee the quality, safety, or reliability of any recommended services or providers

13.4 User Responsibility

Users acknowledge that:

All travel decisions and bookings are made at their own risk and discretion
They are responsible for verifying all information directly with service providers
travelinaustria.com serves only as an information source and referral platform
Users must conduct their own due diligence before engaging with any recommended service provider

14. Website Availability and Information Updates

14.1 Website Accessibility

While we strive to maintain continuous website availability, TravelinAustria.com cannot guarantee uninterrupted access to the website due to technical issues, maintenance, or circumstances beyond our control.

14.2 Information Currency

We make every effort to keep travel information, recommendations, and links current and accurate. However, travel information changes frequently, and we cannot guarantee that all information on the website is always up-to-date. Users should verify current information directly with service providers.

14.3 External Links and Widgets

External links and embedded booking widgets may occasionally become unavailable, redirect to different pages, or experience technical issues. TravelinAustria.com is not responsible for the functionality or availability of external websites or booking systems.

15. Data Protection and Privacy

15.1 Personal Information Usage

Personal information provided by the user via the registration forms on the site will be used for the purpose of contacting and making the necessary arrangements. The private information provided will not be used for any other purpose, and of course, no contact information will be transferred to a third party.

15.2 Information Security

The site is secure and the information provided through it is encrypted and protected in accordance with content site regulations.

15.3 Data Collection and GDPR Compliance

Personal data collected for website functionality and communication purposes
Information may be shared with necessary third-party service providers (such as analytics platforms)
Data retention in accordance with Austrian and EU regulations
Marketing communications opt-in/opt-out available

15.4 Privacy Rights

Users have right to access, correct, or delete personal data
Data processing complies with GDPR requirements
Privacy policy available separately on our website
Consent for data processing confirmed through website usage

16. Complaints and Disputes

16.1 Website-Related Complaints

Complaints about website content, functionality, or information should be directed to travelinaustria.com
Written complaints can be submitted through our “Contact Us” page
We will investigate and respond to website-related concerns promptly
Service-related complaints should be directed to the respective service provider

16.2 Dispute Resolution

Austrian law governs the website terms and conditions
Jurisdiction: Austrian courts in Vienna
For disputes related to third-party services, users must contact the respective service providers directly
Consumer protection rights apply where applicable

17. Special Conditions

17.1 Seasonal Information

Travel information may vary by season and weather conditions
Seasonal closures of attractions and facilities are possible
We strive to update seasonal information but recommend verification with service providers
Winter and summer activity availability may change based on conditions

17.2 Austrian Regulations

Information provided complies with Austrian tourism regulations
Users should respect local customs and cultural norms
Environmental protection measures should be observed
Current Austrian laws and regulations supersede any conflicting website information

18. Modifications and Updates

18.1 Content Updates

Website content, recommendations, and information may be updated regularly
Significant changes to recommendations will be reflected in updated articles
Users should check for current information before making travel decisions
We are not obligated to notify users of content updates

18.2 Terms Updates

Terms and conditions may be updated periodically
Changes become effective immediately upon posting
Continued use of the website constitutes acceptance of updated terms
Major changes will be highlighted on the website when possible

19. Contact Information and Support

19.1 Customer Service

Website: https://travelinaustria.com
Email: info (at) travelinaustria.com
Contact Us Page: Available on website for inquiries and feedback

Note: For all booking-related inquiries, changes, cancellations, or service issues, please contact the respective service provider directly. Travelinaustria.com can assist with general website inquiries and connecting you with the appropriate service provider contacts.

20. Acceptance of Terms

By accessing and using the travelinaustria.com website, users acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute the entire agreement between users and TravelinAustria.com regarding the use of this travel information and recommendation website.

Users understand that travelinaustria.com is a travel blog and information platform that provides recommendations and links to third-party service providers, and that all bookings and transactions are conducted directly between users and the respective service providers.

If this document becomes available in multiple languages – and there is any discrepancy between translations, the English version shall prevail.

For questions or clarifications regarding these Terms and Conditions, please contact us through the website’s Contact Us page.